Digital Retail and Product Development Manager

3 weeks ago

College Park, Maryland, United States World Changers Church Full time
Job Summary:

The Product Development and Digital Retail Manager is responsible for overseeing all phases of retail coordination online and onsite at the Dome Digital Store (and other exhibits), Conferences, Conventions & Events as well as other retail/product related assignments. This role requires strong leadership and communication skills to manage a team of staff and volunteers, ensuring excellent customer service and product promotions.

Key Responsibilities:

Communicate with product vendors to initiate product codes, oversee product detail sheet creation, and ensure timely completion and communication with Partnership and Media teams.
Fulfill all phases of retail coordination online and onsite at the Dome Digital Store (and other exhibits) as well as other retail related assignments.
Catalog sermon series and create titles for those sermon series with media.
Initiate back liners, scripts, and information documents for sermon series and other products.
Work with retail and MOD to have sermon series uploaded as products into the e-store for use.
Develop and execute event merchandise and products, including raw materials sourcing, design, and printing of materials, all Monthly Partner Letter Products, and Product Inserts.
Liaise with Media, Customer Service, MOD, and Retail Departments to ensure seamless communication and collaboration.
Develop CDM sales promos and develop catalogues within the Shopify system.
Update Dome Digital store product offerings via digital screen monthly.
Submit in-store retail items for purchase monthly.
Coordinate in-person and digital retail selections for Changing Your World Conventions, Speaking Engagements, and events, selling assigned products, interacting with customers, and establishing relationships with potential retailers and partners.
Represent Creflo Dollar Ministries in a manner that assures customer delight with our product, process, and services.
Consult published professional materials and Internet resources for further education in the latest rules for style, formatting, spelling, punctuation, and grammar.
Obtain/create all market surveys, analytics, and reporting for Retail products and initiatives.
Employ quick turn-around while maintaining accuracy.
Prioritize assignments, juggle multiple tasks, and meet multiple deadlines.
Attend and initiate meetings for departmental and personal professional development.
Ability to learn new systems, processes, and procedures.
Demonstrate a gracious, Christ-like demeanor in demanding situations.
Attend meetings for developing and producing outside work orders.
Perform all other duties as assigned by the director.

Requirements:

Bachelor's degree in English or Journalism is preferred.
Candidates degreed in Communications or a related field may also apply.
Documented comparable work or volunteer experience may be considered.

Experience:

Previous retail experience.
Managing store operations.
Sales experience.
A minimum of three years' work experience as a content creator, CMOS, AP, CWMS required. Experience in editing and writing a plus.

Benefits:

Paid Holidays.
Paid Vacation and Healing (sick) leave.
Free Parking.
Quarterly Fun Activities.
Tickets at Work Discounts.
Free Fitness Center.
Medical, Dental, & Vision.
Short Term and Long-Term Disability Insurance.
Company Paid Life Insurance.
Supplemental Life Insurance.
Supplemental Insurance Benefits Options.
Flexible Spending Account.
Health Savings Account.
Retirement Plan 403(b) with match.
Employee Referral Incentive Program.
Employee Assistance Program.

World Changers Church International is an equal opportunity employer and welcomes applications from diverse candidates.

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