Monitoring and Response Specialist

2 weeks ago

Phoenix, Arizona, United States TTDT ENTERPRISES Full time

Title: Safety and Security Surveillance Specialist

Company: TTDT ENTERPRISES

Location: Phoenix, AZ

Job Type: Full-time and part-time positions available; grave and swing shifts available

Note to Applicants: This is NOT a remote position or an onsite security guard position. The Safety and Security Surveillance Specialist operates within TTDT ENTERPRISES' National Command Center in Phoenix, AZ.

About Us:

TTDT ENTERPRISES is a prominent provider of LIVE, remote monitoring services, dedicated to protecting what matters most to our clients. Established to enhance existing surveillance systems into proactive security solutions, we deliver real-time monitoring services around the clock, ensuring our clients have peace of mind knowing we are always vigilant. Our services cater to various sectors, including education, residential communities, retail, automotive, healthcare, and more.

Job Overview:

We are looking for a motivated and dedicated Safety and Security Surveillance Specialist who is interested in long-term employment in either a full-time or part-time role. The ideal candidate will be responsible for monitoring and analyzing live surveillance footage to identify and respond to potential security threats. This position is vital in maintaining a secure environment for our clients. We pride ourselves on a family-oriented work culture that offers:

  • Relaxed work atmosphere
  • Commitment to honesty, ethical values, and open communication
  • Casual work attire
  • On-the-job training
  • CPR certification after 6 months of employment and ongoing training in safety and security
  • Focus on diversity and inclusion with team-building initiatives and opportunities for internal promotion

This role offers a pathway into the dynamic field of safety and security, aligning you with a company that leads in virtual monitoring advancements.

Responsibilities:

As a Safety and Security Surveillance Specialist at our National Operations Center, you will receive training on various systems that will equip you to effectively monitor and manage security duties, including:

  • Monitoring live surveillance feeds to detect potential security threats.
  • Analyzing video footage and promptly reporting any suspicious activities in accordance with client protocols.
  • Collaborating with law enforcement and emergency services as necessary.
  • Conducting routine checks and troubleshooting surveillance equipment to ensure operational efficiency.
  • Providing support and guidance to on-site security personnel when required.

You will gain exposure to systems that enhance facility operations, including Security Cameras, Access Control, Panic Alarms, Network Hosted SMART Systems, Database Management, and Gate Entry. Training and communication are essential to our organization as technology and client needs evolve. Our trainers and supervisors will ensure you are comfortable with the accounts you oversee and will provide ongoing support.

Qualifications:

  • Strong attention to detail and observation skills.
  • Effective verbal and written communication abilities.
  • Experience with computers and customer service is required.
  • Ability to work independently and make quick decisions under pressure while maintaining professionalism.
  • A minimum of a high school diploma or GED is required; a college degree is preferred.
  • Bi-lingual skills are a plus but not mandatory.
  • Experience in the security industry, law enforcement, or military is advantageous but not essential.
  • Must pass a drug test and have no criminal record.

Benefits:

Health, Dental, and Vision Benefits are offered to Full-Time Employees.

401k is available upon meeting requirements - 1 year of employment, 18+ years of age, and/or upon completing 1,000 hours of employment.

Swing and Day Shift Starting Pay Rate: $16.00/hour

Grave Shift Starting Pay Rate: $17.00/hour

TTDT ENTERPRISES is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

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