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IT Infrastructure Monitoring Expert

2 months ago


Phoenix, Arizona, United States System One Full time
Job Summary

We are seeking an experienced IT Infrastructure Monitoring Specialist to join our team at System One. As a key member of our IT team, you will be responsible for monitoring and managing IT data center infrastructure components, ensuring the health and stability of our IT environment.

Key Responsibilities
  • Monitor and manage IT data center infrastructure components, including servers, networks, and applications, using various tools and technologies.
  • Analyze alerts and notifications to determine appropriate courses of action and ensure prompt resolution of issues.
  • Utilize monitoring tools to assess the health and performance of our IT environment and identify areas for improvement.
  • Proactively communicate with teams to offer assistance and support, both for minor and major issues.
  • Document and maintain incident management processes and procedures.
  • Take detailed notes and maintain records of outages and system downtime.
Required Technical Skills and Experience
  • Dynatrace
  • ServiceNow
  • BigPanda
About System One

System One is a leading provider of workforce solutions and integrated services across North America. We help clients achieve their goals more efficiently and economically, without compromising quality. As a valued partner for our clients, we offer a range of benefits and opportunities for our employees, including health and welfare benefits, 401(k) plan participation, and more.

System One is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.