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Host/Hostess - Upscale Casual Restaurant

2 months ago

Miami, Florida, United States OMAKAI Sushi Brickell LLC Full time
Job Summary

We are seeking a highly skilled and experienced Host/Hostess to join our team at OMAKAI Sushi Brickell LLC. As a Host/Hostess, you will be responsible for providing exceptional customer service, managing the flow of customers, and ensuring a seamless dining experience.

Key Responsibilities
  • Greeting and Seating
    • Welcoming customers and seating them in a timely and professional manner
    • Managing the waitlist and ensuring a smooth flow of customers
  • Phone and To-Go Orders
    • Answering phone calls and taking to-go orders accurately and professionally
    • Packing and preparing to-go orders for customers
  • Register and Cash Handling
    • Counting and handling register accurately
    • Managing cash and operating a point-of-sale system
  • Menu Knowledge and Side Jobs
    • Learning and knowing the entire menu accurately
    • Performing side job duties as needed
Requirements
  • Experience
    • At least 1 year of hosting or serving experience in a full-dining restaurant
  • Skills
    • Excellent communication and customer service skills
    • Ability to manage a reservation system and optimize flow controls
    • Knowledge of Japanese cuisine is a plus
  • Physical Demands
    • Ability to stand for long periods of time
    • Ability to lift up to 35 pounds
Working Conditions

Our restaurant is a upscale casual dining environment with a variety of food and beverage products. Candidates with food allergies must inform management during the application process.

Benefits
  • Employee discount
  • Flexible schedule