Retail Consultant
2 weeks ago
Retail Salesperson
Employee Type: Regular, Part-time
Location: Columbia, SC
Team: Retail
Job Code: 2021_08139
Zip Code: 29229
Job Overview
This dynamic role focuses on fulfilling customer needs both in-person and via phone interactions. Utilize your communication abilities to clarify warranty options, coordinate time commitments between technicians and clients, manage checkout processes, and promote various products and services.
Company Overview
Bridgestone Retail Operations, LLC is a leading employer in North America, with a workforce exceeding 22,000 individuals across more than 2,200 company-owned retail locations. Our store brands include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With a robust presence and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is an excellent place to advance your career.
Key Responsibilities
- Enhancing customer satisfaction and loyalty
- Managing the merchandising, advertising, and promotion of products and services
- Providing energetic and responsive service to every customer, both in-store and over the phone
- Exhibiting a strong desire to thrive in a retail environment
- Demonstrating motivation as a sales professional
- Assisting with unloading merchandise shipments, changing and balancing tires in the service department (post-training), constructing store displays, and performing other essential duties to foster customer relationships
- Completing additional tasks as assigned
Preferred Qualifications
Possession of a 2-year degree or equivalent experience.
Qualifications
- High School Diploma or equivalent
- Two years of experience in consumer retail sales
- Ability to effectively communicate with and assist customers regarding sales and complaints to ensure retention and loyalty
- Proficient problem-solving skills related to customer complaints
- Valid automobile driver's license required at all times, with the ability to operate both customer and company vehicles
- Completion and maintenance of all current and required Bridgestone store education courses and modules for this position
Employee Type
Regular, Part-time
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