Retail Wireless Consultant

2 months ago

Columbia, South Carolina, United States Russell Cellular, Inc. Full time

Why Choose Russell Cellular, Inc.

We offer competitive compensation starting at $18 per hour.

  • Comprehensive health, dental, vision, and life insurance plans
  • Paid sick leave and recognized company holidays
  • 401k plan with employer matching
  • Consistently ranked in Inc. 5000's Fastest Growing Private Companies in America for nine consecutive years and honored in the Inc. Hall of Fame
  • Access to Employee Assistance Programs
  • Over 750 locations across 43 states with a workforce of more than 2,600 employees
  • Discounts on Verizon products, along with sales contests and incentives
  • Opportunities for professional growth and development through training
  • Flexible work schedules
  • Engagement in community service initiatives
  • Options for same-day pay
  • A vibrant and supportive company culture

Role Overview:

As a Retail Wireless Consultant, you will engage with customers to understand their needs and provide tailored solutions. Your role will involve delivering exceptional customer service while embodying Russell Cellular's core values of Integrity, Expertise, Initiative, and Service. You will contribute to our mission of caring for every individual, including team members, customers, and the communities we serve.

Key Responsibilities:

  • Drive retail sales of mobile devices, tablets, smartwatches, and related wireless services while ensuring outstanding customer service
  • Generate additional sales opportunities through innovative marketing strategies in collaboration with the Marketing Department and community events
  • Maintain up-to-date knowledge of Russell Cellular's offerings and wireless technologies; demonstrate product features effectively
  • Manage daily store operations, including opening and closing procedures, inventory management, cash handling, and various administrative tasks
  • Develop and track action plans to achieve daily and monthly sales objectives

Qualifications:

  • High School Diploma or GED required
  • Excellent interpersonal, verbal, and communication skills; ability to foster relationships and adapt to a diverse clientele
  • Strong motivation and a desire to learn, grow, and excel in a retail environment
  • Proficiency with technology and a quick ability to learn about wireless products
  • Willingness to work evenings, weekends, and holidays as necessary

Russell Cellular, Inc. is a Verizon Authorized Retailer established in 1993. We are part of Verizon's Major program and were recognized as Verizon Wireless Partner of the Year. With over 750 locations and a dedicated team of more than 2,600 members, our goal is to deliver the best wireless experience to every customer, every time.

Commitment to Diversity:

Russell Cellular is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by applicable laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Hiring decisions are made based solely on qualifications, merit, and business needs.

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