Bakery Operations Assistant

4 days ago

Amarillo, Texas, United States United Family Services Inc Full time
Bakery Operations Assistant Job Description

At United Family Services Inc, we are seeking a highly motivated and detail-oriented Bakery Operations Assistant to join our team. As a key member of our bakery department, you will be responsible for ensuring the efficient and effective operation of our bakery, providing exceptional customer service, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Assist the Department Manager in leading the efficient, effective, safe, legal, and profitable operations of the bakery department.
  • Support the Department Manager in interviewing, training, scheduling, performance, and productivity of all department team members.
  • Assist with communication of information distribution to the entire department.
  • Maintain a positive atmosphere, spirit, and morale within the department.
  • Demonstrate effective leadership skills by managing time and delegation.
  • Support and execute division concepts and programs.
  • Contribute to executing and meeting financial goals.
  • Ensure quality and consistent product availability and solutions to our guests.
  • Assist with safeguarding, controlling, and monitoring all department assets, ensuring policies and procedures are implemented for control of assets.
  • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same.
  • Ensure department systems and processes are utilized consistently and correctly.
  • Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals.
  • Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management.
  • Assist with coordinating the books and manuals to ensure they are kept updated.
  • Assist with coordinating inventory process and reporting.
  • Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing, and merchandising.
  • Ensure that Food Safety Procedures are adhered to.
  • Assist in proper merchandising of products by understanding and implementing schematics, merchandising of advertised items, seasonal and promotional displays, proper signing, and monitoring product flow.
  • Comply with retail labeling laws, federal and state regulations, and company policies.
  • Assist with all bakery duties as needed, such as receiving, cleaning, freezer pulls, proofing, baking, decorating, slicing, and packaging.
  • Demonstrate good conflict management skills.
  • Perform other duties as requested or required by upper management.
Requirements:
  • Must be 18 years of age or older.
  • Ability to work and communicate with all levels of management and subordinates in a professional manner.
  • Ability to self-motivate, problem-solve and work with minimal supervision.
  • Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking.
  • Ability to stand for long periods of time (up to 4 hours).
  • Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs.
  • Ability to work within a freezer for up to 15 minutes.
  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
  • Ability to work at a fast pace, but efficient and controlled manner.
  • Must maintain Certified Food Safety Manager certification.
  • Bilingual English/Spanish is a plus.
  • Must be flexible to work various hours/shifts, including weekends and holidays.
  • Ability to accept supervisory coaching related to performance, work habits, and attitude.
  • Ability to function as a team member and get along with others.

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