Customer Engagement Manager
2 weeks ago
CLIENT SUCCESS MANAGER
Are you an expert in ophthalmic technology with a passion for client satisfaction? SGF Global is seeking a Client Success Manager to support and guide our clientele across the United States.
If you possess a strong background in OCT and medical devices, particularly in the ophthalmic sector, this role may be an excellent fit for you.
Key Responsibilities:
- Educate and train clients on the effective use of our equipment
- Develop and deliver presentations regarding equipment functionality
- Offer ongoing support during the initial week and month of equipment use
- Proactively address and resolve client inquiries and challenges
Qualifications:
- Medical professional with a minimum of 3 years in ophthalmology
- Bilingual proficiency in English and Spanish
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