Supervisor - Customer Experience Leader

5 days ago


Washington, Washington, D.C., United States COS Full time
About the Role

COS is seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere.

Key Responsibilities
  • Lead a team of sales assistants to achieve excellent standards of service
  • Oversee store operations, including opening and closing routines, processing deliveries
  • Analyse selling information and work with the store management team to maximise sales performance
  • Support in delivering exceptional service and operational excellence
Requirements
  • Proven experience in store operation and team leadership
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Knowledge of retail operations and customer service principles
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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