Client Support Representative

2 weeks ago


Jacksonville, Florida, United States Oates Energy, Inc. Full time
Position Overview

Oates Energy, Inc. is seeking dedicated individuals to fill the role of Client Support Representative. This entry-level position serves as an excellent opportunity to familiarize oneself with our operations and advance within the company. A Client Support Representative engages with customers to address inquiries related to their accounts via telephone and online platforms. We are a dynamic organization looking for customer-oriented, goal-driven individuals who are interested in professional development.

Key Responsibilities:

  • Manage the opening and closing of customer accounts
  • Process payments through phone interactions
  • Assist clients in troubleshooting issues, including leaks
  • Review returned mail and update account information
  • Provide customers with updates and respond to their inquiries
  • Comply with safety regulations and procedures

Required Qualifications:

  • Prior experience in customer service or public interaction
  • Proficiency in multiple languages is advantageous
About Oates Energy, Inc.

Oates Energy, Inc. is a thriving company based in Jacksonville, committed to excellence for over 17 years. We pride ourselves on our long-standing employees and foster a collaborative, positive work environment. Our employees are our greatest asset, and we are eager to welcome new team members who will contribute to our ongoing success. We value your interest in Oates Energy, Inc. and look forward to considering your application.



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