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Veterans Support Specialist

2 months ago


Phoenix, Arizona, United States CodeNinja It Solutions Full time

About Us

CodeNinja It Solutions is a veteran-owned business dedicated to providing exceptional support services to US veterans and military families.

Our Mission

We strive to deliver timely and efficient solutions to help our clients navigate the complexities of government agencies and obtain the benefits they deserve.

The Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Veterans Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients, helping them to process their documents and claims from government agencies.

Key Responsibilities

  • Provide timely and effective support to clients via phone and other communication channels
  • Utilize in-depth knowledge of our products and services to identify and resolve client issues
  • Collaborate with internal teams to ensure seamless delivery of services
  • Develop and maintain a deep understanding of government agency processes and procedures
  • Stay up-to-date with industry developments and best practices

Requirements

  • Proven experience in client engagement, customer service, or a related field
  • Exceptional command of the English language (with an American Accent)
  • Candidates with academic honors will be given preference
  • Strong attention to detail and a proactive approach to problem-solving