Capacity Management Consultant
2 weeks ago
As a Workforce and Capacity Optimization Consultant at RJ Reliance, you will play a pivotal role in enhancing operational effectiveness through strategic consulting initiatives. Your primary focus will be on devising and implementing strategies, processes, tools, and technologies aimed at fostering growth and reducing costs by optimizing workforce management and collection capacity.
Key Responsibilities
Strategic Direction:
- Ensure alignment of workforce optimization strategies with the overarching business goals of the organization.
Workforce Optimization Initiatives:
- Provide expert consultation on budgeting and forecasting for direct labor expenditures across numerous operational centers.
- Establish and execute processes for labor planning that encompass intraday, short-term, and long-term needs.
- Deploy software solutions and tools that enhance workforce management, including labor standards, forecasting, budgeting, scheduling, and reporting functionalities.
Enhancing Productivity and Reducing Costs:
- Lead improvement initiatives through comprehensive data analysis, modeling, simulation, and the application of Industrial Engineering methodologies.
- Collaborate with the Transformation Management Office to create robust business cases for various transformation projects.
Best Practices and Continuous Improvement:
- Identify and implement best practices and improved processes for labor optimization.
- Address inefficiencies in the collection process to maximize capacity utilization.
- Drive ongoing improvement initiatives that yield cost savings and enhance operational efficiency.
Capacity and Utilization Strategy:
- Consult on methodologies and tools for capacity and utilization modeling and planning, focusing on forecasting and optimization.
- Work alongside data scientists, IT professionals, and consultants to develop advanced analytical models and dashboards that support operations management.
Qualifications
- A minimum of 5 years of experience in Industrial Engineering or a related field, with a focus on the responsibilities outlined above.
- Six Sigma certification is preferred.
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