IT Field Support Technician I
4 weeks ago
Job Summary:
The IT Field Support Technician I position at Love's Travel Stops is responsible for the installation and end-user training of POS, office PC, and networking equipment. This role involves setting up and testing installed equipment, programming and testing communication flow for fuel dispensing systems, and maintaining accurate expense reporting.
Key Responsibilities:
- Install and test equipment in the field for new and existing stores, including POS, CCTV, PC, and networking devices.
- Verify proper communication and functionality of installed equipment.
- Assist in training store personnel on the use of equipment.
- Travel to various Love's store locations nationwide.
Requirements:
- Education: High School Diploma or equivalent required.
- Experience: Basic network installation and basic PC skills.
Skills and Physical Demands:
- Skills: Knowledge in Microsoft Office use and functionality a plus, ability to utilize hand tools.
- Soft Skills: Ability to learn and adapt to varying situations quickly, excellent customer service skills, and the ability to work under supervision with a high level of integrity.
- Typical Physical Demands: Prolonged sitting, bending, and stooping, ladder climbing, ability to lift up to 50 pounds, manual dexterity sufficient to operate a computer keyboard, mouse, and hand tools.
About Love's:
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe.
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