IT Support Specialist
4 weeks ago
We are seeking a skilled Helpdesk Technician I to join our team at CLAIMS MANAGEMENT RESOURCES INC. As a Helpdesk Technician I, you will serve as a central point of contact for users to resolve problems with hardware or software applications.
Key Responsibilities:
- Diagnose and determine the level of severity of problems
- Take independent action to resolve problems
- Provide front-line telephone, email, and walk-up support for users
- Maintain documentation for CMR IT Help Desk procedures and processes
- Administrative support of core business applications
- Communicate regularly with technical, applications, and operational staff
Requirements:
- College credit in Computer Science or MIS preferred
- ~ 2 year experience in customer support or helpdesk role
About Us:
CLAIMS MANAGEMENT RESOURCES INC is an Equal Opportunity Employer. We are passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year.
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