IT Field Support Technician I

1 week ago


Oklahoma City, Oklahoma, United States Love's Travel Stops Full time

Job Summary:

The IT Field Support Technician I position at Love's Travel Stops is responsible for the installation and end-user training of POS, office PC, and networking equipment. This role involves setting up and testing installed equipment, programming and testing communication flow for fuel dispensing systems, and maintaining accurate expense reporting. The position requires project coordination with operations and vendors, adhering to project guidelines, and traveling to various Love's store locations nationwide.

Key Responsibilities:

Installing and testing equipment in the field for new and existing stores

Testing equipment to verify proper communication and functionality

Wiring, termination, and testing of network infrastructure

Assisting in training store personnel on the use of equipment

Traveling to various Love's store locations nationwide

Requirements:

High school diploma or equivalent required

Basic network installation and PC skills

Ability to learn and adapt to varying situations quickly

Excellent customer service skills and ability to work under supervision with a high level of integrity

Physical Demands:

Prolonged sitting, bending, and stooping

Ability to lift up to 50 pounds

Manual dexterity sufficient to operate a computer keyboard, mouse, and hand tools

Normal range of hearing and vision

Valid driver's license required

About Love's:

Love's has been fueling customers' journeys since 1964. The company is a family-owned and operated business headquartered in Oklahoma City with over 40,000 team members in North America and Europe. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.



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