Office Manager

5 days ago


Collinsville, Illinois, United States Bobby Simpson - State Farm Agent Full time
About the Role

We are seeking a highly organized and detail-oriented professional to join our team as an Office Manager. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Relationship Management: Establish and maintain strong relationships with our customers, responding to their inquiries and providing prompt, accurate, and friendly service.
  • Office Operations: Ensure the office is well-maintained, equipped, and organized to meet the needs of our customers and team members.
  • Team Collaboration: Work closely with our team members to achieve agency goals, coordinate tasks, and provide support as needed.
  • Problem-Solving: Proactively identify and resolve issues that may impact our customers or team members.
Requirements
  • Excellent Communication Skills: Possess strong written, verbal, and listening skills to effectively communicate with customers and team members.
  • Organizational Skills: Demonstrate high levels of organization and attention to detail to manage multiple tasks and priorities.
  • Customer Service Experience: Have experience in customer-facing roles, with a focus on providing exceptional service and resolving customer complaints.
  • Technical Skills: Proficient in Windows computer applications and able to learn new software and systems quickly.
Benefits
  • Competitive Salary: Earn a competitive salary, plus commission and bonus opportunities.
  • Health Benefits: Enjoy comprehensive health benefits, including paid time off and holidays.
  • Professional Development: Opportunities for growth and advancement within our agency.


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