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Assistant Office Manager

2 months ago

Collinsville, Illinois, United States Bobby Simpson - State Farm Agent Full time
Job Overview

Bobby Simpson - State Farm Agent is seeking a highly organized and detail-oriented professional to join our team as an Assistant Office Manager. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
    • Use a customer-focused approach to educate customers about insurance options and provide personalized solutions.
  • Office Operations
    • Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.
    • Implement and support office policies to promote a positive and productive work environment.
  • Team Collaboration
    • Work collaboratively with other team members to achieve agency goals and objectives.
    • Proactively identify and address potential issues to ensure seamless operations.
Requirements
  • Communication Skills
    • Excellent written, verbal, and listening skills.
  • Organizational Skills
    • Highly organized and detail-oriented with the ability to prioritize tasks and manage multiple projects.
  • Experience
    • Experience in customer service required.
    • Experience in managing customer service preferred.
    • Experience in sales preferred.
  • Licenses and Certifications
    • Able to obtain Property and Casualty License.
    • Able to obtain Life and Health License.
Benefits
  • Compensation
    • Salary plus commission/bonus.
  • Benefits
    • Paid time off (holidays and personal/sick days).
    • Health benefits.
  • Professional Development
    • Opportunities for advancement within the agency.