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Field Support Representative

2 months ago

Kansas City, Missouri, United States Canon U.S.A., Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Support Representative to join our team at Canon U.S.A., Inc. As a Field Support Representative, you will be responsible for providing administrative support to our clients, including mailroom operations, supply management, and customer service.

Key Responsibilities
  • Mailroom Operations: Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames.
  • Supply Management: Organize and distribute supplies to clients, verify and log orders upon delivery, and monitor inventory of copy supplies, stock paper, and toner.
  • Customer Service: Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification and resolution, and maximizing opportunities to build relationships.
  • Administrative Support: Perform other administrative duties, including inserting, copying, and photocopying, as well as faxing and scanning documents.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1-3 years' experience working in a mailroom or professional office environment.
  • Skills: Basic knowledge of metering, weighting, logging, and other shipping procedures, as well as basic computer skills.
  • Physical Demands: Physical activity required, including bending, reaching, lifting, and prolonged periods of sitting or standing.
What We Offer
  • Competitive Pay and Benefits: We offer a comprehensive compensation package, including competitive pay and benefits.
  • Comprehensive Training and Development Programs: We provide ongoing training and development opportunities to help you advance in your career.
  • Positive Work Environment: We strive to create a positive and supportive work environment that fosters growth and development.