Lead Intake Coordinator, CBHC Supportive Scheduling
5 days ago
The Lead Intake Coordinator plays a vital role in supporting the Central Intake teams and management team in achieving their day-to-day goals. This position requires strong communication and organizational skills to ensure seamless operations and high-quality service delivery.
Key Responsibilities- Collaborate with CBHC Supervisors and management team to ensure departmental goals and objectives are met.
- Process reports to ensure CBHC measures are successfully met.
- Engage with staff, individuals, families, and other providers in a proficient and professional manner to obtain answers to BHN administrative inquiries.
- Help determine the most suitable services to meet each person's needs.
- Communicate with referral sources, program staff, and BHN-wide staff in a timely manner.
- Represent and serve as a liaison between all BHN levels of care.
- Ensure staff follows established programmatic workflows.
- Operate telephone and voicemail systems in a timely and welcoming manner.
- Provide on-call support to secure assistance for staff.
- Monitor referrals and requests from the email box and handle them in a timely manner.
- Participate in the onboarding and training of new Central Intake staff.
- High School Diploma or GED required.
- 6 months of call center experience, office experience, or community experience required.
- General knowledge or experience in the mental health field.
- Excellent verbal and written communication skills.
- Strong computer skills, including knowledge of Carelogic, Insurance Databases, and Smart sheets.
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Lead Intake Coordinator, CBHC Supportive Scheduling
13 hours ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeThe Lead Intake Coordinator plays a pivotal role in supporting the Central Intake teams and management team. This position works closely with CBHC Supervisors/management team to ensure the team's day-to-day goals of operations are met. The Lead Intake Coordinator is responsible for processing reports to ensure that CBHC measures are successfully met. This...
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Springfield, Massachusetts, United States Behavioral Health Network Full timeJob SummaryThe Lead Intake Coordinator plays a vital role in supporting the Central Intake teams and management team in achieving their day-to-day goals. This position requires strong communication and organizational skills to ensure seamless operations and high-quality service delivery.Key ResponsibilitiesCollaborate with CBHC Supervisors and management...
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Lead Intake Coordinator
1 week ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeJob SummaryThe Lead Intake Coordinator is a key member of the Central Intake team, responsible for ensuring the day-to-day goals of operations are met. This role works closely with the CBHC Supervisors/management team to provide support and ensure high-quality, efficient, and timely delivery of all BHN services.Key ResponsibilitiesEnsure department goals and...
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Lead Intake Coordinator
3 days ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeJob SummaryThe Lead Intake Coordinator plays a crucial role in supporting the Central Intake teams and management team in achieving their day-to-day goals. This position requires strong communication and organizational skills to ensure seamless operations and high-quality service delivery.Key ResponsibilitiesCollaborate with program management, supervisors,...
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Scheduling Coordinator
4 days ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob Title: Scheduling CoordinatorAt Caring Health Center, we are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a key member of our front office staff, you will be responsible for coordinating the physician's schedule, NP/PA schedule, device schedule, and patient schedule.Key Responsibilities:Schedule patient...
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Clinical Intake Specialist
3 weeks ago
Springfield, Massachusetts, United States Mental Health Association - Western MA Full timeJob Title: Intake ClinicianMental Health Association - Western MA is seeking a skilled Intake Clinician to join our team. As an Intake Clinician, you will play a critical role in providing high-quality services to individuals experiencing mental health and/or substance use disorders.Key Responsibilities:Conduct comprehensive assessments to identify client...
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Scheduling Coordinator
12 hours ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob SummaryThe Scheduling Coordinator is a vital member of our team at Caring Health Center, responsible for coordinating the physician's schedule, NP/PA schedule, device schedule, and patient schedule. This role requires strong organizational skills, attention to detail, and excellent communication skills to ensure seamless coordination and scheduling of...
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Administrative Coordinator Lead
3 weeks ago
Springfield, Massachusetts, United States Jobs for Humanity Full timeJob Title: Lead Administrative CoordinatorCompany Description: Jobs for Humanity is a collaborative effort with Viability to create an inclusive and just employment ecosystem. We support individuals from diverse backgrounds.Job Summary:The Lead Administrative Coordinator will provide administrative support to the executive team. This role will oversee...
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Clinical Services Coordinator
1 week ago
Springfield, Massachusetts, United States Mental Health Association Full timeJob Title: Intake ClinicianMental Health Association is seeking a highly skilled and compassionate Intake Clinician to join our team. As an Intake Clinician, you will play a critical role in providing high-quality services to individuals experiencing mental health and/or substance use disorders.Key Responsibilities:Conduct comprehensive assessments to...
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Administrative Coordinator Lead
16 hours ago
Springfield, Massachusetts, United States VIABILITY, INC Full timeJob SummaryWe are seeking a highly skilled and organized Administrative Coordinator Lead to provide exceptional support to our executive team. This role will oversee contract coordination, scheduling, and management of various excel spreadsheets, as well as provide general administrative support.Key ResponsibilitiesProduce Leadership Team Meeting Agendas &...
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Scheduling Coordinator
3 weeks ago
Springfield, Massachusetts, United States RAYUS Radiology Full timeJob SummaryRAYUS Radiology is seeking a skilled Scheduling Specialist to provide exceptional patient and referring professional services. As a key member of our team, you will be responsible for answering phones, managing faxes, and scheduling appointments with precision and professionalism.Key ResponsibilitiesScheduling (85%)Respond to phone calls and...
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Bilingual Front Desk Coordinator
3 days ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeJob Title: Bilingual ReceptionistWe are seeking a highly organized and resourceful Bilingual Receptionist to join our team at the Carlson Recovery Center in Springfield, MA.About the Role:The Bilingual Receptionist will provide critical support to our office environment, interacting with a wide variety of people, including individuals served, staff, and the...
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Homestudy and Family Resource Coordinator
12 hours ago
Springfield, Massachusetts, United States Pathlight Group Full timeJob SummaryWe are seeking a highly skilled and compassionate Homestudy and Family Resource Coordinator to join our team at Pathlight Group. As a key member of our team, you will play a vital role in supporting individuals with developmental and intellectual disabilities and their families.Key Responsibilities:Conduct comprehensive home study assessments to...
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Outpatient Youth Therapist
2 weeks ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeAbout the RoleWe are seeking a highly skilled and compassionate Outpatient Youth Clinician to join our team at Behavioral Health Network. As a CBHC Master's-Level Clinician, you will play a vital role in providing high-quality, evidence-based care to clients of all ages and backgrounds.Key ResponsibilitiesProvide routine and as-needed direct services...
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Springfield, Massachusetts, United States Massachusetts Mutual Life Insurance Company Full timeJob SummaryWe are seeking a highly motivated and experienced leader to lead Investment Management's strategic initiative planning and execution. The successful candidate will be responsible for leading the development and implementation of strategic initiatives, as well as ensuring alignment with business objectives and operational capabilities.Key...
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Homestudy and Family Resource Coordinator
4 days ago
Springfield, Massachusetts, United States Pathlight Group Full timeAbout the RoleWe are seeking a highly skilled and compassionate Homestudy and Family Resource Coordinator to join our team at Pathlight Group. As a key member of our team, you will play a vital role in supporting individuals with developmental and intellectual disabilities and their families.Key ResponsibilitiesConduct comprehensive home study assessments to...
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Lead Warehouse Coordinator
3 days ago
Springfield, Massachusetts, United States Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled and experienced Lead Warehouse Worker to join our team at Thermo Fisher Scientific in Agawam, MA. As a key member of our Customer Channels Group (CCG), you will be responsible for leading daily distribution activities, ensuring productivity and quality within the assigned department.Key ResponsibilitiesAssist the...
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Clinical Therapist
1 month ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeAbout the RoleWe are seeking a highly skilled and compassionate Clinician to join our team at Behavioral Health Network. As a CBHC Master's-Level Clinician, you will play a vital role in providing high-quality mental health services to our clients.Key ResponsibilitiesProvide routine and as-needed direct services in-person and via telehealth to BHN clients...
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Geriatric Support Services Coordinator
3 weeks ago
Springfield, Massachusetts, United States Greater Springfield Senior Services, Inc. (GSSSI) Full timeJob SummaryWe are seeking a highly skilled and compassionate Geriatric Support Services Coordinator to join our team at Greater Springfield Senior Services, Inc. (GSSSI). As a key member of our Primary Care Team, you will play a vital role in improving or maintaining the overall health and functional status of our members participating in a Senior Care...
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Clinical Supervisor-LICSW Youth Specialist
4 days ago
Springfield, Massachusetts, United States Behavioral Health Network Full timeJob Title: Clinical Supervisor-LICSW Youth SpecialistAre you a Clinical Supervisor or experienced Independently Licensed Clinician looking to advance in your career and mentor others to help improve our community? We are seeking a Clinical Supervisor II in CBHC Outpatient Services at Behavioral Health Network's Center for Well Being in Westfield, MA.About...