Hospitality Service Associate
2 weeks ago
Company Overview
The Hampton Inn Huntsville/Village of Providence, AL is dedicated to being a leading hotel in service excellence and guest satisfaction.
We strive to foster a welcoming environment that encourages friendly interactions among our staff while providing exceptional service and value to our visitors.
Role Overview
As a vital member of our team, you will play a key role in enhancing the guest experience and contributing to the overall success of our establishment. We value individuals who are passionate about the hospitality industry and are eager to develop their careers with us.
Key Responsibilities
- Welcome guests and manage check-in and check-out processes efficiently.
- Adhere to all financial procedures related to cash and credit transactions as per hotel standards.
- Monitor room availability and update accordingly.
- Review and manage credit limit exceptions with appropriate approvals.
- Check daily expected departures and manage checkouts or extensions as necessary.
- Update room status based on housekeeping reports.
- Reconcile daily activities and balance departmental reports at the end of your shift.
- Conduct cashier shift changes when cash balances are confirmed.
- Inform guests about hotel promotions and amenities during check-in.
- Engage guests in conversation to highlight hotel features such as complimentary breakfast, spa services, and fitness facilities.
- Address guest inquiries and resolve complaints promptly, offering alternative solutions when needed.
- Exhibit a strong commitment to guest service through a hospitable and accommodating demeanor.
- Document any guest incidents using the appropriate reporting procedures.
- Demonstrate flexibility in working various shifts, including evenings, weekends, and holidays.
Qualifications
- High School diploma or GED is preferred.
- A minimum of one year of experience in hospitality is required.
- Previous customer service experience is essential.
- Experience with cash handling and credit card transactions is necessary.
- Strong attention to detail is crucial.
- Familiarity with hotel amenities, layout, and operational procedures is important.
- Knowledge of the local area, including businesses, services, and attractions, is beneficial.
Equal Opportunity Employment
Our organization is committed to providing equal employment opportunities to all employees and applicants, ensuring a workplace free from discrimination and harassment of any kind.
This policy encompasses all aspects of employment, including recruitment, hiring, promotion, and training.
-
Hospitality Service Associate
2 weeks ago
Huntsville, Alabama, United States Hampton Inn HuntsvilleVillage of Providence, AL Full timeCompany OverviewThe Hampton Inn Huntsville/Village of Providence, AL is dedicated to being a leader in the hospitality sector, renowned for exceptional service quality.Our objective is to foster a welcoming environment that emphasizes friendly interactions among employees while providing outstanding service and value to our guests.Team PhilosophyWe value...
-
Culinary Service Associate
1 week ago
Huntsville, Alabama, United States Summit Food Service Full timePosition Title: Culinary Service Associate Job Reference Number: 18531Employment Type: Full-Time, Onsite Sector: Corrections Brand: Summit Location: Alabama (US-AL)Overview: We are seeking a dedicated culinary service associate to join our corrections team in Huntsville, AL. In this role, you will engage in a variety of tasks, acquire new skills, and...
-
Stock Assistant
4 days ago
Huntsville, Alabama, United States tvg hospitality Full timeJob SummaryThe Stock Assistant for tvg hospitality will be responsible for the setup, maintenance, and breakdown of all respective job areas. They are responsible for coordinating between the expeditor/manager, front and back-of-the-house, and the guest. The Stock Assistant is also responsible for the delivery of food and other various products to designated...
-
Ticket Sales Associate
1 week ago
Huntsville, Alabama, United States tvg hospitality Full timeJob OverviewPOSITION: Ticket Sales AssociateLOCATION: Huntsville, ALREPORTS TO: Box Office ManagerEMPLOYMENT TYPE: Part-Time, SeasonalPOSITION SUMMARYThe Ticket Sales Associate plays a crucial role in facilitating all ticketing operations and enhancing guest experiences. This position reports directly to the Box Office Manager and works under the guidance of...
-
Guest Services Ticketing Assistant
2 weeks ago
Huntsville, Alabama, United States tvg hospitality Full timeJob OverviewPOSITION: Box Office AssistantLOCATION: Huntsville, ALREPORTS TO: Box Office ManagerTYPE: Part-Time, SeasonalPOSITION SUMMARYThe Box Office Assistant plays a crucial role in facilitating all ticketing operations and ensuring exceptional guest service. This role is under the direct supervision of the Box Office Manager and the Box Office...
-
Guest Services Representative
1 week ago
Huntsville, Alabama, United States McKibbon Hospitality Full timeFront Desk Agent Job OverviewAs a **Front Desk Agent** at McKibbon Hospitality, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Anticipating Guest Needs: Proactively address the requirements of guests to enhance their stay.Timely Acknowledgment: Greet all guests promptly and with a warm...
-
Guest Services Representative
1 week ago
Huntsville, Alabama, United States McKibbon Hospitality Full timeFront Desk Agent Job OverviewAs a Front Desk Agent at McKibbon Hospitality, you will play a crucial role in creating a welcoming atmosphere for our guests.Your responsibilities will include:Anticipating guests' needs and responding promptly to ensure a pleasant experience.Acknowledging all guests in a timely manner to foster a positive...
-
Event Services Associate
2 weeks ago
Huntsville, Alabama, United States BEST Crowd Management Full timePosition Title: Event Services AssociateCompany: BEST Crowd ManagementLocation: HuntsvilleCompensation: $15 / hrEmployment Type: Part-timeSchedule: Primarily Friday and Saturday eventsOverview:Become a vital member of the customer-centric team at BEST Crowd Management as an Event Services Associate. In this role, you will play a crucial part in crafting...
-
Event Services Associate
1 week ago
Huntsville, Alabama, United States BEST Crowd Management Full timePosition Title: Event Services AssociateCompany: BEST Crowd ManagementLocation: HuntsvilleCompensation: $15 / hrEmployment Type: Part-timeAvailability: Primarily for events on Fridays and SaturdaysOverview:Become a vital member of the BEST Crowd Management team as an Event Services Associate. In this role, you will play a key part in ensuring that event...
-
Guest Services Representative
1 week ago
Huntsville, Alabama, United States McKibbon Hospitality Full timeFront Desk Agent Job OverviewAs a **Front Desk Agent** at McKibbon Hospitality, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Anticipating Guest Needs: Proactively identify and respond to the requirements of our guests to enhance their stay.Timely Acknowledgment: Greet all guests promptly...
-
Night Auditor
4 days ago
Huntsville, Alabama, United States Aimbridge Hospitality Full timeJob SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. This includes front desk operations during the overnight shift, typically from 11pm to 7am. Key responsibilities include:Registering guests and making reservationsPreparing daily reports and balancing transactionsConducting security walks and ensuring the...
-
Customer Service Representative
1 week ago
Huntsville, Alabama, United States Double Star Hospitality LLC Full timeCustomer Service RepresentativeWe are seeking a positive and friendly Customer Service Representative to provide exceptional service to our hotel guests at Double Star Hospitality LLC.Key ResponsibilitiesMonitor and maintain knowledge of hotel operations and activities to ensure seamless guest experiences.Take reservations and answer questions via in-person...
-
Part Time Sales Associate
4 days ago
Huntsville, Alabama, United States Gordon Food Service Full timeAbout the RoleGordon Food Service is seeking a highly motivated and customer-focused Part Time Sales Associate to join our retail team. As a Part Time Sales Associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide superior customer service and...
-
Guest Services Associate
1 week ago
Huntsville, Alabama, United States Altitude Trampoline Park Full timeGuest Services Associate Job OverviewAltitude Trampoline Park is on the lookout for enthusiastic individuals who are dedicated to providing outstanding customer service to join our team. Our associates are essential in maintaining a secure and enjoyable atmosphere for all visitors at Altitude Trampoline Park.Essential Qualifications:Strong verbal...
-
Night Auditor
1 day ago
Huntsville, Alabama, United States Aimbridge Hospitality Full timeJob SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role is responsible for the front desk operation during the overnight shift, typically from 11pm to 7am. The primary responsibilities include:Key ResponsibilitiesRegistering guests and making reservationsPreparing daily reports and balancing...
-
Guest Service Representative
3 days ago
Huntsville, Alabama, United States Hampton Inn HuntsvilleVillage of Providence, AL Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Hampton Inn Huntsville/Village of Providence, AL. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Check-In/Check-Out: Greet guests, process...
-
General Manager
6 days ago
Huntsville, Alabama, United States Aimbridge Hospitality Full timeJob SummaryAs a seasoned General Manager with Aimbridge Hospitality, you will be responsible for leading our team at the Courtyard by Marriott Huntsville-University Drive. This is a great opportunity for a seasoned GM looking to break into the nation's largest third-party management company.Key ResponsibilitiesLead and manage all aspects of hotel operations,...
-
Box Office Associate
4 days ago
Huntsville, Alabama, United States tvg hospitality Full timeJob SummaryThe Box Office Assistant plays a vital role in ensuring the smooth operation of our events. As a key member of our team, you will be responsible for providing exceptional customer service, managing ticket sales, and assisting with event preparation.Key ResponsibilitiesTicket Sales and ManagementSell tickets to the public on show and non-show...
-
Hospitality Services Supervisor
6 days ago
Huntsville, Alabama, United States Crescent Services Full timeJob Summary:Crescent Services is seeking a highly motivated and experienced Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring that our guests receive exceptional service and that our business meets its financial goals.Key...
-
Parking Service Associate
2 weeks ago
Huntsville, Alabama, United States SUPERIOR PARKING MANAGEMENT SOLUTIONS LLC Full timePosition OverviewCompensation and Perks:Employee discounts availableFlexible working hoursCareer advancement opportunitiesComprehensive dental coverageHealth insurance optionsSuperior Parking Management Solutions LLC is collaborating with a prestigious hotel brand to deliver exceptional valet services for its patrons. This establishment boasts a vibrant...