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Event Services Associate
2 months ago
Position Title: Event Services Associate
Company: BEST Crowd Management
Location: Huntsville
Compensation: $15 / hr
Employment Type: Part-time
Schedule: Primarily Friday and Saturday events
Overview:
Become a vital member of the customer-centric team at BEST Crowd Management as an Event Services Associate. In this role, you will play a crucial part in crafting unforgettable experiences for event participants. We are looking for individuals who are enthusiastic, dependable, and dedicated to providing outstanding customer service.
Key Responsibilities:
- Deliver exceptional customer service by warmly welcoming and assisting event participants.
- Support event preparations, including the arrangement of equipment, placement of signage, and other assigned tasks.
- Oversee event spaces to ensure cleanliness, organization, and adherence to venue regulations.
- Respond to inquiries and provide information regarding the event, facilities, and available amenities.
- Guide attendees to designated areas such as seating, restrooms, concession stands, and exits.
- Address and resolve customer questions, complaints, or issues promptly and professionally.
- Collaborate with event personnel, vendors, and team members to facilitate seamless event operations.
- Assist with crowd management strategies to ensure a safe and enjoyable atmosphere for all attendees.
- Follow company policies and procedures to maintain a high standard of professionalism and service excellence.
Qualifications:
- Must be at least 18 years old (age requirements may vary based on local regulations).
- High school diploma or equivalent is required (some college education is preferred).
- Previous experience in customer service, hospitality, or event-related roles is a plus.
- Strong communication and interpersonal skills to effectively engage with diverse individuals.
- Excellent problem-solving skills and the ability to remain composed in high-pressure situations.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Physical stamina to stand, walk, and participate in physical activities for extended periods.
- Proven reliability, punctuality, and a strong work ethic.
Benefits:
- Competitive pay based on experience and qualifications.
- Opportunities for career advancement within the organization.
- Access to training and development programs to enhance skills and knowledge.
- Flexible scheduling options to accommodate personal needs.
- A positive and inclusive work environment that values diversity.
EEOC Statement: BEST, A GardaWorld Company is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, or disability, in accordance with applicable federal laws. This policy applies to all aspects of employment.
