Fleet Service Coordinator

3 weeks ago


Aliquippa, Pennsylvania, United States PGT Trucking, Inc. Full time
Job Overview

The Fleet Service Coordinator is responsible for overseeing all drivers experiencing mechanical failures, ensuring swift and cost-effective solutions to their challenges.


KEY RESPONSIBILITIES

  • Supervise drivers reporting breakdowns and guarantee prompt communication.
  • Conduct thorough diagnostic assessments to pinpoint issues and devise appropriate solutions.
  • Identify optimal courses of action and guide drivers accordingly.
  • Review and validate all projected costs, securing necessary approvals.
  • Maintain effective communication with all departments regarding status updates, costs, and estimated downtimes.
  • Collaborate with external service providers to facilitate timely repairs and maintenance.
  • Ensure the integrity of computer records is upheld accurately and promptly.
  • Foster positive relationships with drivers while managing repair processes.
  • Execute additional duties as required by business needs or as assigned by management.
  • Oversee all reports and ensure distribution of critical information to designated personnel.
  • Manage breakdowns exceeding 12 hours, ensuring consistent communication with Maintenance, Operations, and Drivers.


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