Patient Access Coordinator

1 week ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Northwestern Memorial Healthcare. As a Patient Access Specialist, you will play a critical role in ensuring that patients receive high-quality care by accurately collecting and verifying patient demographic and insurance information.

Key Responsibilities
  • Collect and verify patient demographic and insurance information to ensure accurate billing and registration.
  • Respond to patient inquiries and resolve issues in a timely and professional manner.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient registration processes.
  • Utilize computer applications and online systems to verify insurance eligibility and benefit levels.
  • Provide exceptional customer service to patients and families, ensuring a positive experience throughout the registration process.
Requirements
  • High school diploma or equivalent required.
  • 2-3 years of customer service or medical office experience preferred.
  • Excellent communication and interpersonal skills.
  • Proficiency in computer data-entry/typing.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

Northwestern Memorial Healthcare is an affirmative action/equal opportunity employer and offers a competitive salary and benefits package, including tuition reimbursement and loan forgiveness opportunities.



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