Customer Service Representative

1 day ago


Las Cruces, New Mexico, United States MCI Careers Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding sales targets.

Responsibilities
  • Provide top-notch customer service via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Meet or exceed sales targets through upselling and cross-selling
  • Collaborate with the team to achieve shared goals and objectives
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Basic knowledge of Microsoft Office Suite
What We Offer
  • Competitive salary: $12.10 - $13.75 per hour
  • Opportunities for career growth and advancement
  • Comprehensive benefits package
  • Fun and dynamic work environment

The estimated annual salary for this role is around $25,000-$28,000, depending on experience and performance. Our company values diversity and inclusion, and we are an equal opportunity employer. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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