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Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Sportime Clubs, LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a 5-star experience at our facilities.
Responsibilities- Member Experience: Establish and maintain positive relationships with all members and guests, providing a warm and welcoming atmosphere at our facilities.
- Operational Efficiency: Ensure seamless day-to-day operations, including scheduling, membership management, and facility maintenance.
- Communication: Respond to member inquiries, resolve issues, and provide clear and concise information about our programs and services.
- Administrative Tasks: Manage front desk operations, including cash handling, inventory control, and data entry.
- Team Collaboration: Work closely with other departments to ensure a cohesive and efficient member experience.
- Education: High school diploma or equivalent required.
- Knowledge and Skills: Demonstrated knowledge of our programs, services, and policies; excellent communication and interpersonal skills; ability to work in a fast-paced environment; and proficiency in Microsoft applications.
- Work Schedule: Full-time, with flexibility to work weeknights and weekends.
- Complimentary Membership: Enjoy access to our facilities, programs, and services.
- Health Insurance: Eligible for comprehensive health, dental, and vision insurance.
- 401(k) Plan: Participate in our 401(k) retirement plan with employer match.
