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Medical Front Desk Coordinator
2 months ago
At New York Cancer & Blood Specialists, we're dedicated to providing exceptional patient care and fostering a collaborative work environment. As a Medical Front Desk Receptionist, you'll play a vital role in ensuring seamless patient interactions and efficient office operations.
Key Responsibilities:
- Manage daily office procedures, including opening and closing tasks.
- Provide warm and professional greetings to patients and visitors.
- Assist in maintaining a comfortable reception area and comforting patients.
- Answer phone calls, respond to inquiries, and resolve issues in a timely manner.
- Collect co-pays and balance office finances daily.
- Support patients with form completion and documentation.
- Maintain accurate patient records using our EMR system.
- Coordinate physician schedules according to established guidelines.
- Assist with quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes.
- Review daily visit lists to ensure timely scheduling.
- Protect patient confidentiality by adhering to HIPAA guidelines.
- Contribute to a team effort by adapting to changing roles as needed.
- Maintain office operations by following established policies and procedures.
Requirements:
- High School diploma with at least 1 year of experience.
- Bachelor's Degree preferred.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team environment.
- Typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
Benefits:
Salary up to $24/hr, comprehensive benefits package including Tuition Reimbursement, Health Insurance, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, and more.
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New York Cancer and Blood Specialists is an Equal Opportunity Employer
