Maintenance Supervisor

4 days ago

Sacramento, California, United States SpringHill Suites by Marriott Sacramento Natomas Full time
Job Summary

As a key member of the SpringHill Suites by Marriott Sacramento Natomas team, the Maintenance Supervisor - Operations Manager will be responsible for overseeing the daily operations of the Maintenance Department. This includes supervising personnel, managing department budgets, and ensuring that all maintenance tasks are completed in a timely and efficient manner.

Key Responsibilities
  1. Leadership and Supervision: Hire, train, and motivate department personnel to ensure they have the skills and knowledge necessary to perform their duties effectively.
  2. Performance Management: Conduct regular performance appraisals to evaluate employee performance and provide constructive feedback for improvement.
  3. Financial Management: Manage department budgets, order supplies, and process accounts payable to ensure that all financial obligations are met.
  4. Scheduling and Staffing: Schedule personnel within budget guidelines to ensure adequate staffing levels and minimize overtime.
  5. Quality Assurance: Inspect guest rooms after preventative maintenance to ensure that all tasks are completed to a high standard.
  6. Facilities Maintenance: Maintain the hotel grounds and building exteriors on a daily, weekly, monthly, and seasonal basis to ensure that the property remains in good condition.
  7. Program Development: Develop and maintain maintenance department programs to ensure that the Quality Assurance Program criteria are met.
  8. Equipment Maintenance: Ensure that all equipment, including laundry equipment, heating and air conditioning units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, lawn equipment, boilers, and plumbing, are maintained in accordance with manufacturer specifications and warranty requirements.
  9. Swimming Pool and Spa Maintenance: Ensure that swimming pool and spa maintenance duties are performed according to manufacturer specifications and local health department regulations.
  10. Guest Recovery: Use the L.E.A.R.N Model to resolve guest recovery incidents and ensure that all guests receive a high level of service.
  11. Communication: Communicate effectively with other departments to fulfill guest special requests and ensure that all guest needs are met.
  12. Emergency Procedures: Ensure that all hotel emergency procedures are followed and that all employees are trained on emergency procedures and safety guidelines.
  13. Key Control: Maintain key control files and logs, and ensure that all keys are properly administered.
  14. Work Order Management: Complete maintenance work orders and deliver them to supervisors or managers in a timely manner.
  15. Department Communication: Establish a department communication and information system through logs, department meetings, and coaching and counseling.
Requirements

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This role requires frequent bending, lifting, carrying, twisting, pushing, pulling, reaching, kneeling, and prolonged periods of standing and/or walking. The ability to lift, push, and pull a minimum of 50 pounds is also required. If you have any concerns about your ability to perform these tasks, please discuss them with your manager.

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