Inventory and Customer Relations Manager

1 week ago

Albuquerque, New Mexico, United States Casa Chevrolet Full time
Job Title: Inventory and Customer Relations Manager I

At Casa Chevrolet, we are seeking a highly skilled and detail-oriented Inventory and Customer Relations Manager I to join our team. As a key member of our sales department, you will be responsible for maintaining thorough knowledge of current automotive products, features, benefits, specifications, prices, options, models, and equipment to effectively communicate with customers and exceed customer satisfaction benchmarks.

Key Responsibilities:
  • Maintain accurate and up-to-date knowledge of automotive products and services
  • Provide exceptional customer service and support to customers and colleagues
  • Assist with monthly vehicle inventory count requirements and work closely with the Accounting Department
  • Ensure safe operation and transportation of all vehicles at all times and adhere to all OSHA and LHM policy requirements
Requirements:
  • 1+ years of phone customer service or phone sales experience
  • Experience as a detailer preferred
  • Previous manager experience preferred
  • Maintain valid driver's license and MVR record within company policy requirements
Preferred Skills:
  • Communication: ability to read and write, effectively convey information to others, and apply active listening skills
  • Information Ordering: ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules
  • Resolving Conflicts and Negotiating with Others: ability to handle complaints, settle disputes, and resolve grievances and conflicts
Knowledge and Abilities:
  • Interacting with Computers: using computers and computer systems to program, write software, set up functions, enter data, or process information
  • Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique, production methods, and coordination of people and resources
  • English Language: knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
  • Customer and Personal Service: knowledge of principles and process for providing customer and personal services
  • Sales and Marketing: general knowledge of principles and methods for showing, promoting, and selling products or services

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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