Customer Service Professional
6 days ago
This is a unique opportunity to join the WesBanco contact center as a Customer Service Associate. The ideal candidate will be responsible for responding to and resolving customer requests related to bank products and services, while also contacting potential customers.
About Us
WesBanco is committed to providing exceptional customer service and building long-term relationships with our clients. We are seeking a highly motivated and detail-oriented individual to join our team.
Responsibilities
The successful candidate will be responsible for:
- Responding to customer inquiries in a timely and professional manner
- Resolving customer complaints and concerns in a fair and efficient manner
- Providing information about bank products and services
- Contacting potential customers to promote bank products and services
Requirements
To be considered for this role, you must have:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills, including Microsoft Office
Benefits
We offer a competitive salary and benefits package, including:
- $45,000 per year (estimated)
- Health, dental, and vision insurance
- 401(k) matching program
- Tuition reimbursement
Work Environment
This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Work at WesBanco?
At WesBanco, we value our employees and strive to create a positive and inclusive work environment. We believe in promoting from within and offering opportunities for career growth and development.
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