Senior Customer Support Specialist

2 weeks ago


Chelsea, Alabama, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer experience. This role is crucial in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Oversee daily operations of the customer service team.
  • Provide guidance and training to new representatives.
  • Address customer inquiries and resolve issues efficiently.
  • Monitor service quality and implement improvements.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to customer satisfaction. Experience in a retail environment is preferred.

Work Environment

This position offers flexible scheduling to accommodate varying customer needs.



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