Landscaping Account Manager
7 days ago
At Business Resources One, we're seeking a highly skilled Landscaping Account Manager to join our team. As a key member of our client services team, you'll play a critical role in differentiating our company from the competition and achieving our customer experience and retention objectives.
About the RoleAs the client's single point of contact, you'll ensure client satisfaction, retention, and revenue per client maximization. Your responsibilities will include:
- Acting as the client's single point of contact
- Enhancing customer experience
- Maximizing client retention
- Proactively identifying and resolving quality issues
- Identifying upsell opportunities
- Resolving customer concerns
- Other tasks as needed to support the company's objectives
To be successful in this role, you'll need:
- Sufficient landscape industry experience to be effective in this role
- Understanding of landscaping, including plants, trees, turf, and hardscaping
- Ability to proactively identify quality concerns on properties
- Ability to identify upsell opportunities on properties
- Exceptional written and verbal communication skills
- Personable and someone clients and coworkers enjoy working with
- Strong problem-solving ability
- Ability to represent the company in a professional manner
- Highly organized
- Ability to work with very minimal supervision
- Live within one hour of Kalamazoo, MI or be willing to relocate
- Good fit in a family-first and friendly office
- Willing and able to pass drug test
We're proud to offer a competitive compensation package, including:
- Base salary plus bonus opportunity
- Company vehicle
- Health, dental, vision, and life insurance
- 401-k with matching
- PTO
- Profit sharing
We're committed to providing an excellent candidate experience and doing whatever we can to help you find your team. If you're a motivated and results-driven individual with a passion for landscaping and customer service, we encourage you to apply for this exciting opportunity.
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Landscaping Account Manager
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Kalamazoo, Michigan, United States Business Resources One Full timeJob Title: Landscaping Account ManagerThe Landscaping Account Manager plays a pivotal role in differentiating our company from its competitors and achieving customer experience and retention objectives.Key Responsibilities:Act as the client's single point of contactEnhance customer experienceMaximize client retentionProactively identify and resolve quality...
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Kalamazoo, Michigan, United States Business Resources One Full timeJob SummaryThe Landscaping Account Manager / Client Retention Specialist plays a vital role in differentiating Business Resources One from its competitors and achieving customer experience and retention objectives. As the client's primary point of contact, you will ensure client satisfaction, retention, and revenue maximization.About the CompanyBusiness...
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