Front Desk Supervisor

5 days ago


Burlington, Vermont, United States Hotel Champlain Burlington Full time
Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and efficient processing of financial transactions. The Night Auditor will also be responsible for maintaining the front desk operation during the overnight shift, handling guest requests, and ensuring a smooth transition to the next day's operations.

Responsibilities:
  • Process financial transactions, including cash handling and credit card processing
  • Prepare and balance daily reports, including revenue and expense reports
  • Maintain accurate and up-to-date records of guest transactions and accounts
  • Handle guest requests and resolve any issues that may arise during the overnight shift
  • Ensure a smooth transition to the next day's operations by completing all necessary tasks and reports
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a hotel or related field preferred
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
Working Conditions:

The Night Auditor will work in a fast-paced environment, handling multiple tasks and responsibilities simultaneously. The role requires a high level of accuracy and attention to detail, as well as excellent communication and customer service skills. The Night Auditor will work a variety of shifts, including nights, weekends, and holidays.



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