Customer Service Representative

2 weeks ago


Burlington, Vermont, United States Planet Fitness - Burlington Fitness, Inc Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Planet Fitness - Burlington Fitness, Inc. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members, prospective members, and guests.

Key Responsibilities:
  • Greet members and guests, providing a positive and welcoming experience.
  • Handle all front desk-related duties, including membership updates and responding to member inquiries.
  • Assist in maintaining the cleanliness and organization of the club.
  • Work collaboratively with the management team to ensure seamless operations.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

Planet Fitness - Burlington Fitness, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We offer a fun and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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