Front Office Coordinator

2 weeks ago


Kennedy Space Center, United States Diocese of Orlando Full time

Job Type

Full-time

Position Overview

The Front Office Coordinator plays a vital role in creating a welcoming environment for guests by greeting, assisting, and directing them appropriately. This position is responsible for notifying relevant personnel of visitor arrivals, maintaining security protocols, and managing the telephone system. Additionally, the Coordinator performs essential administrative tasks and basic recordkeeping duties.

Core Values

The Diocese of Orlando is guided by four core values that shape the work of its employees:

  1. Authenticity: A commitment to reflect our inner faith in our daily actions.
  2. Respect: Valuing each individual's inherent dignity and uniqueness.
  3. Courage: Fearlessly living out and sharing the Word of God.
  4. Commitment: Dedication to the team and its mission.

Key Responsibilities

The following duties are representative of the tasks performed in this role:

  • Act as a friendly and professional point of contact for all phone calls and visitors, addressing inquiries and directing them as needed.
  • Manage incoming and outgoing mail, including the receipt and distribution of packages.
  • Ensure office supplies are maintained, including copier and fax machine supplies.
  • Oversee the preparation and cleanliness of communal areas, such as coffee stations.
  • Maintain organized personal contacts, files, and documentation.
  • Communicate timely information regarding mail, emails, and messages to appropriate personnel.
  • Coordinate and schedule meetings, ensuring necessary resources are available.
  • Foster positive relationships with a diverse range of individuals.
  • Uphold confidentiality in all responsibilities.
  • Contribute to team success by achieving collective goals.

Qualifications

To be successful in this role, candidates should meet the following criteria:

  • Demonstrated appreciation for the teachings of the Catholic Church.
  • High school diploma or equivalent; a minimum of three years of experience in a receptionist role, including database management.
  • Preferred bilingual proficiency in Spanish and English.

Skills and Abilities

Successful candidates will possess:

  • Excellent telephone etiquette and the ability to remain composed in challenging situations.
  • Proficiency in Microsoft Office Suite, particularly Word and Publisher.
  • Strong organizational skills and the ability to work independently.
  • Effective communication skills, both verbal and written.
  • Ability to analyze problems, gather information, and draw valid conclusions.

Working Conditions

This position may require flexibility in working hours, including evenings and weekends. Candidates should be prepared to work in a dynamic environment and manage stress effectively.

Physical Requirements

This role involves light physical activity, including the ability to lift and carry light objects. Candidates should be able to sit and stand for extended periods and use standard office equipment.



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