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Front Office Coordinator
2 months ago
Job Type
Full-time
POSITION SUMMARY
The Front Office Coordinator is responsible for providing a welcoming atmosphere for visitors by greeting and directing them appropriately. This role includes notifying staff of visitor arrivals, maintaining security protocols, and managing the telephone system, alongside performing essential administrative and office support tasks, including basic accounting and recordkeeping duties.
CORE VALUES
The Diocese of Orlando is guided by four core values that shape the work of its employees:
- Authenticity: A commitment to reflect our inner faith in our daily actions.
- Respect: Valuing each individual's dignity and uniqueness.
- Courage: Fearlessly living and proclaiming the Word of God.
- Commitment: Dedication to the team and its mission.
The following responsibilities are indicative of the tasks performed in this role. They are not listed in any order of priority, and other duties may be assigned as necessary:
- Serve as the first point of contact for all visitors and callers, providing courteous assistance and directing inquiries to the appropriate personnel.
- Manage incoming and outgoing mail, including receiving packages and applying postage for dispatch.
- Ensure office equipment, such as copiers and fax machines, are stocked and operational.
- Maintain a clean and organized break area, including restocking supplies as needed.
- Organize and maintain files, documents, and personal contacts efficiently.
- Monitor and relay communications, including mail, emails, and messages, to relevant parties promptly.
- Coordinate and schedule meetings, ensuring all necessary resources are available.
- Foster positive relationships with a diverse range of individuals.
- Uphold confidentiality in all aspects of the role.
- Contribute to team objectives by achieving results collaboratively.
To be successful in this position, candidates must meet the following requirements:
FAITH REQUIREMENT
A strong appreciation for the Catholic Church and its teachings is essential. Employees are expected to conduct themselves in a manner that aligns with the Church's mission and values.
EDUCATION AND EXPERIENCE
A high school diploma or equivalent is required, along with a minimum of three years of experience in a receptionist role, including two years of database management experience. Bilingual proficiency in Spanish and English is preferred.
SKILLS AND ABILITIES
• Exceptional telephone etiquette and the ability to remain composed in high-pressure situations.
• Proficient in Microsoft Office Suite, particularly Word and Publisher.
• Strong organizational skills and the ability to work independently.
• Capable of reading and interpreting basic correspondence.
• Excellent interpersonal and communication skills.
• Ability to analyze problems, gather data, and draw valid conclusions.
• Must possess a pleasant demeanor and effective communication abilities.
WORKING CONDITIONS
This position may require flexibility beyond standard working hours, including evenings and weekends as necessary. The role involves working under stress and managing multiple tasks effectively.
PHYSICAL REQUIREMENTS
The role involves light physical effort, including some lifting and carrying of light objects (up to 10 pounds). Candidates must be able to sit and stand for extended periods and perform basic office tasks using standard computer equipment.