Front Desk Supervisor

2 months ago


Kennedy Space Center, United States Auro Hotels Full time

** Front Desk Supervisor**

**Job Category****:** Front Office **Requisition Number****:** FRONT003306 Showing 1 location **Job Details**

**Description**

**Delta Hotel by Marriott Orlando is seeking a dynamic Front Desk Supervisor for their busy hotel Compensation is competitive based on experience. Company benefits include health, dental, vision, PTO, 401k, employee discounts, and much more. Must have open availability, including nights and weekends.**

**Supervisory Responsibilities**

Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include but are not limited to: interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

**Major Responsibilities**

* Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.

* Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.

* Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times. In the event of an accident or emergency, gets medical attention if necessary and contacts the GM or Human Resources immediately.

* Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.

**Essential Job Functions**

* Responsible for the overall guest service of the hotel by maintaining an organized and efficient Front Desk operation.

* Prepares work schedules in accordance with forecasted occupancy.

* Supervises day to day activities of front desk, bell, and van drivers staff.

* Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports.

* Meets and exceeds customer expectations by ensuring department provides outstanding customer service and teamwork.

* Coordinates staffing and payroll to conform with productivity and budgetary standards.

* Prepares payroll and schedules are required; monitors actual vs. budget payroll activities.

* Works side by side with front desk associates when necessary to provide outstanding guest service; works scheduled Manager on Duty shifts on a weekly basis.

* Coordinates Front Desk work with other departments: Housekeeping, Engineering, Banquets, etc.

* Participates in daily Yield Management Meetings.

* Insures that all employees follow safety rules and procedures and takes corrective action where required to improve safety of work area.

* Coordinates the collection and submission of hotel news to the quarterly AURO Hotels Associate newsletter.

* Maintains proper front desk supplies inventory, conducts inventories as assigned and recommends purchase of products (remaining within budget).

* Confers closely with GM/AGM at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required.

**Experience/Education**

College degree in Hotel Administration; 2?3 years hotel management/supervisory experience or equivalent combination of education and experience. Must speak, read, and understand English.

*Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Preferred**

Associates or better in Hospitality and Resort Management or related field.

**Experience**

**Required**

**2 years:** Previous experience as a Supervisor in a brand hotel.

**Licenses & Certifications**


  • Front Desk Supervisor

    3 months ago


    Kennedy Space Center, United States Hilton Grand Vacations Full time

    As a Front Desk Supervisor you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards: - Supervise the Front Office daily operations. - Ass Front Desk, Supervisor, Management, Hotel

  • Front Desk Supervisor

    3 months ago


    Kennedy Space Center, United States Hersha Hospitality Management Full time

    Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus. Interview, select, trai Front Desk, Supervisor, Office Manager, Operations, General Manager, Hotel


  • Kennedy Space Center, United States Wyndham Hotels & Resorts Full time

    Job SummaryThe Front Desk Supervisor is responsible for overseeing the daily operations of the hotel's front desk, ensuring that guests receive exceptional service and that all hotel policies and procedures are followed.Key ResponsibilitiesSupervise and train front desk staff to provide excellent customer service and ensure that all guests receive a warm and...

  • Front Desk Supervisor

    3 months ago


    Kennedy Space Center, United States Stanford Hotel Group Full time

    ** Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** FRONT05021 Showing 1 location **Job Details** **Description** Greet and welcome all guests approaching the Front Desk in accordance with Marriott Hotel standards. * Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. *...

  • Front Desk Supervisor

    2 hours ago


    Kennedy Space Center, United States Westgate Resorts & Spa Full time

    Are you a natural leader with a passion for delivering exceptional guest experiences? We're seeking a talented individual to join us as a key player in our Front Office team. If you thrive in a dynamic environment, excel in guest service, and embrace Front Desk, Supervisor, Guest Experience, Office Manager, Guest Service, Hotel

  • Front Desk Supervisor

    3 weeks ago


    Kennedy Space Center, United States AdventHealth Full time

    Overseeing the greeting, instructing, directing and scheduling of patients and visitors. Serves as liaison between patient and medical support staff. The value you'll bring to the team: Oversees the file clerk(s), receptionist(s), referral coordinato Front Desk, Supervisor, Office Manager, Staff, Hotel, Healthcare


  • Kennedy Space Center, United States Auro Hotels Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Auro Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, supervising front desk staff, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesSupervise and train...

  • Front Desk Supervisor

    2 months ago


    Kennedy Space Center, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Supervisor** Location: Orlando, FL, US Property Name: La Quinta by Wyndham Orlando I Drive-Conv Center Req Id: 13276 La Quinta by Wyndham is now seeking a Front Desk Supervisor to join our team at the La Quinta by Wyndham Orlando I Drive-Conv Center location in Orlando , Florida . **Job Summary** The Sr. (Lead) Guest Experience Maker is...

  • Front Desk Supervisor

    2 months ago


    Kennedy Space Center, United States Wyndham Hotels & Resorts Full time

    ** Front Desk Supervisor - Wyndham Grand Manama - Kingdom of Bahrain** Location: BH Property Name: Wyndham Grand Manama Req Id: 18555 Wyndham Grand is now seeking a Front Desk Supervisor - Wyndham Grand Manama - Kingdom of Bahrain to join our team at Wyndham Grand Manama in Manama , Manama . **Job Summary** The Front Desk Supervisor is responsible for...

  • Front Desk Coordinator

    12 hours ago


    Kennedy Space Center, United States Inktel Direct Corporation Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Front Desk/Administrative Assistant to join our team at Inktel Direct Corporation. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our administrative functions.**Key...

  • Front Desk Clerk

    4 weeks ago


    Kennedy Space Center, United States Hilton Grand Vacations Full time

    As a. Front Desk Clerkyou would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a po Front Desk, Clerk, Reservations, Retail, Hotel

  • Front Desk Clerk

    4 months ago


    Kennedy Space Center, United States Hilton Grand Vacations Full time

    As a. Front Desk Clerk at Parc Soleil, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner Front Desk, Clerk, Hospitality, Reservations, Retail, Hotel

  • Front Desk Agent

    5 months ago


    Kennedy Space Center, United States Westgate Resorts & Spa Full time

    As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail Front Desk, Agent, Customer Service, Reservations, Hotel

  • Front Desk Agent

    3 weeks ago


    Kennedy Space Center, United States Stanford Hotel Group Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT04945 Showing 1 location **Job Details** **Description** *Must successfully pass pre-employment screening, including a credit check.* - Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as...

  • Front Desk Agent

    3 months ago


    Kennedy Space Center, United States Auro Hotels Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02348 Showing 1 location **Job Details** **Description** **Springhill Suites by Marriott is seeking a dynamic Front Desk Agent for their busy hotel! Compensation is based on experience. Must have open availability, including nights and weekends. Company benefits include...


  • Kennedy Space Center, United States Auro Hotels Full time

    Job SummaryAuro Hotels is seeking a dynamic and customer-focused Front Desk Agent to join their team. As a Front Desk Agent, you will be the first point of contact for guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesGreet guests promptly and efficiently, using a friendly and professional demeanor.Manage...


  • Kennedy Space Center, United States Auro Hotels Full time

    ** Relief Night Auditor/Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** NIGHT02826 Showing 1 location **Job Details** **Description** **Springhill Suites by Marriott is seeking an experienced Relief Night Auditor for their busy hotel! Competitive pay rate is based on experience. Must have open availability for the overnight...


  • Kennedy Space Center, United States Hilton Grand Vacations Full time

    As an Overnight Front Desk Clerk you would be responsible for executing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or gue Front Desk, Clerk, Overnight, Reservations, Hospitality, Hotel


  • Kennedy Space Center, United States Pyramid Global Hospitality Full time

    Hotel Front Desk Agent Doubletree Orlando Downtown We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - 7 Paid Holidays - 401(k) matching - Health savings Hotel, Front Desk, Agent, Hospitality, Guest


  • Kennedy Space Center, United States Turnberry Associates Full time

    **Job Summary**We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Turnberry Associates. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.**Key Responsibilities:**•...