IT Support Specialist

17 hours ago


Phoenix, Arizona, United States Expedient Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Expedient. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring the smooth operation of our data center and network infrastructure.

Responsibilities:
  • Provide technical support to clients via phone, email, and ticketing system
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Monitor and maintain the health of our data center and network infrastructure
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements:
  • Associate's degree in a technical discipline or equivalent work experience
  • Industry-recognized technical certifications (e.g. CCNA, CCENT, MCSE, CompTIA Network+, CompTIA A+)
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Expedient is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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