Hospitality Team Member
2 weeks ago
At Spire Hospitality, we pride ourselves on delivering exceptional guest experiences. Our hospitality team is dedicated to providing the best-in-class service at our hotels and resorts across the country.
About UsSPIRE Hospitality is a management company that focuses on creating memorable guest experiences through excellent service delivery. We ensure our staff members have the necessary support, tools, and opportunities to excel in their hospitality careers.
Job DescriptionThis role involves delivering outstanding Guest Services as part of our Housekeeping team. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, you will ensure they experience a sense of relief and comfort.
Key Responsibilities:- Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness.
- E nsure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels.
- Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
- Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms.
- Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.
To be successful in this role, you will need:
- A high school diploma or its equivalent.
- Previous Housekeeping Room Attendant experience preferred.
We offer a competitive salary, which ranges from $25,000 to $35,000 per year, depending on location and experience. In addition, you can expect:
- A supportive work environment that encourages growth and development.
- Ongoing training and professional development opportunities.
Please note that this information is an estimate and may vary based on factors such as location and individual performance.
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