Customer Service Liaison
1 week ago
We are a leading hospitality company that prides itself on delivering exceptional guest experiences. Our team is dedicated to creating memorable moments for our guests, and we are seeking a highly skilled Customer Service Liaison to join our front desk team.
Job SummaryWe are seeking a Customer Service Liaison to provide exceptional service to our guests. The successful candidate will be responsible for registering guests, assigning rooms, and ensuring a smooth check-in and check-out process. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
About the RoleThis is an exciting opportunity to join our dynamic team and contribute to the success of our hotel. As a Customer Service Liaison, you will be responsible for:
- Registering guests and assigning rooms
- Ensuring a smooth check-in and check-out process
- Providing exceptional customer service to our guests
- Maintaining accurate records and reports
- Collaborating with other departments to ensure seamless operations
To be successful in this role, you will need:
- A high school diploma or equivalent
- Previous experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of front office operations and procedures
The salary for this role is estimated to be around $45,000 - $55,000 per year, depending on experience. We also offer a range of benefits, including employee discounts and opportunities for professional growth and development.
LocationThis role is based in Seattle, WA, and requires flexibility to work a variety of shifts, including weekends and holidays. We are committed to providing a safe and inclusive work environment, and we welcome applications from candidates who share our values.
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