Customer Service Liaison

1 week ago


SeaTac, Washington, United States Seawind Hotel Investment LLC Full time
About Seawind Hotel Investment LLC

We are a leading hospitality company that prides itself on delivering exceptional guest experiences. Our team is dedicated to creating memorable moments for our guests, and we are seeking a highly skilled Customer Service Liaison to join our front desk team.

Job Summary

We are seeking a Customer Service Liaison to provide exceptional service to our guests. The successful candidate will be responsible for registering guests, assigning rooms, and ensuring a smooth check-in and check-out process. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

About the Role

This is an exciting opportunity to join our dynamic team and contribute to the success of our hotel. As a Customer Service Liaison, you will be responsible for:

  • Registering guests and assigning rooms
  • Ensuring a smooth check-in and check-out process
  • Providing exceptional customer service to our guests
  • Maintaining accurate records and reports
  • Collaborating with other departments to ensure seamless operations
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of front office operations and procedures
Salary and Benefits

The salary for this role is estimated to be around $45,000 - $55,000 per year, depending on experience. We also offer a range of benefits, including employee discounts and opportunities for professional growth and development.

Location

This role is based in Seattle, WA, and requires flexibility to work a variety of shifts, including weekends and holidays. We are committed to providing a safe and inclusive work environment, and we welcome applications from candidates who share our values.



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