El Paso Doubletree Banquet Server

8 hours ago


El Paso, Texas, United States Remington Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Server to join our team at the DoubleTree by Hilton Hotel El Paso Downtown. As a Banquet Server, you will be responsible for providing exceptional service to our guests and ensuring that every event is a success.

Key Responsibilities
  • Event Preparation: Review BEOs (Banquet Event Orders) to ensure that all details are accurate and up-to-date, including menu, room setup, food, beverage, and audio-visual needs.
  • Setup and Service: Assist the setup team in preparing the event space, including table setup, buffet setup, and bar setup. Provide prompt and professional service to all guests, ensuring that their needs are met and exceeded.
  • Quality Control: Check the quality and presentation of food before serving to ensure that it meets our high standards.
  • Beverage Service: Prepare and serve beverages for the function, including cocktails, wine, and other beverages.
  • Communication: Communicate effectively with the kitchen team to ensure that all food and beverage needs are met. Provide updates on any changes or issues that may arise during the event.
Requirements
  • Customer Service Focus: Provide exceptional customer service to all guests, ensuring that their needs are met and exceeded.
  • Communication Skills: Possess excellent communication skills, both verbal and written, to effectively communicate with guests, colleagues, and management.
  • Work Ethic: Demonstrate a high work ethic and self-initiative, with the ability to work in high-pressure situations.
  • Schedule Flexibility: Be flexible to work varying schedules, including nights, weekends, and holidays.
  • Team Player: Be a team player who enjoys working collaboratively with colleagues to provide exceptional service to our guests.

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