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Senior Cashier

2 months ago


El Paso, Texas, United States City of El Paso, TX Full time
Job Summary

We are seeking a highly skilled and experienced Senior Cashier to join our team at the City of El Paso, TX. As a Senior Cashier, you will be responsible for collecting and accounting for payments from customers, performing supervisory or leadwork if assigned, and providing excellent customer service.

Key Responsibilities
  • Collect payments for services, fees, utility bills, taxes, fines, licenses, permits, or admissions from customers.
  • Post sales, toll collections, or customer payments received in person, by mail, drop boxes, or other means to correct accounts, issue receipts, and maintain accurate records.
  • Research and resolve posting errors or problem payments, such as returned checks, checks received without a signature or an identifying account number.
  • Perform data entry in the financial management system to record payments.
  • Prepare and verify the accuracy of daily deposits.
  • Reconcile daily sales, receipts, or collections.
  • Respond to inquiries and complaints from the general public.
  • Supervise or lead other cashiers and temporary employees if assigned.
  • Assign, schedule, guide, and monitor work, including verifying the accuracy of the work of others.
  • Verify, assign, and distribute starting cash drawers to other cashiers.
  • Provide training and development.
  • Counsel, motivate, and maintain harmony.
  • Identify and resolve staff differences, conflicts, and deficiencies.
Requirements
  • A High School diploma, GED, or higher.
  • Two (2) years of cashiering or cash handling experience.
  • Must pass a rigid background investigation.
  • No licenses or certificates required.
Working Conditions

This is a full-time position that requires working in a fast-paced environment with frequent customer interactions. The ideal candidate will have excellent communication and interpersonal skills, be able to work independently, and be able to multitask in a dynamic environment.

Benefits

The City of El Paso, TX offers a comprehensive benefits package, including:

  • Life and Health Insurance.
  • Basic Life Insurance Coverage.
  • Optional Dental, Vision, and Short-Term Disability coverage.
  • Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses).
  • Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more.
  • Tuition Assistance Program.
  • Vacation Leave.
  • Sick Leave with Pay.
  • Accident with Pay Leave.
  • Pregnancy Leave.
  • Legal Holidays.