Service Operations Manager
6 days ago
Job Summary
Hirewell is seeking a Service Supervisor to oversee the daily operations of our customer-facing service team. As a key member of our team, you will be responsible for supervising a team of service representatives, ensuring excellent customer relationships, and driving sales growth.
Key Responsibilities
- Supervise a team of service representatives to ensure excellent customer service and sales performance
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Collaborate with cross-functional teams to ensure seamless operations and customer experience
- Conduct performance evaluations and provide coaching to team members
- Ensure compliance with company policies and procedures
Requirements
- High School Diploma or equivalent; Bachelor's degree preferred
- At least 2 years of experience in a supervisory or leadership role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Valid driver's license and ability to drive a company-owned vehicle
Preferred Qualifications
- Experience working in a sales-related role
- Customer service experience, preferably in an industrial or service industry
- Training or instructor experience
What We Offer
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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