Senior Analyst of Operational Strategy Initiatives

2 weeks ago

Omaha, Nebraska, United States Pacific Life Full time

Position Overview

At Pacific Life, we are dedicated to providing our policyholders with the support they need for their financial futures. Our commitment to collaboration and innovation drives us to improve not only our company but the entire industry. We are currently seeking a talented Senior Analyst of Operational Strategy Initiatives to enhance our Operations Strategic Initiatives team. This role offers flexibility with options for on-site or hybrid work arrangements.

The Operations Strategic Initiative Team plays a crucial role in managing and analyzing a variety of operational projects that impact our organization. These projects differ in complexity, duration, scope, and stakeholder involvement, requiring adept management and strategic oversight.

As a Senior Analyst, you will take charge of multiple projects with medium to high complexity, while also supporting additional functions such as demand prioritization and mentoring junior team members.

Key Responsibilities:

Project Lifecycle Management:

  • Oversee all phases of project management from initiation to completion.
  • Initiate projects using project management tools; facilitate kick-off meetings to establish project roles, objectives, timelines, and budgets.
  • Lead planning sessions to create and monitor project plans and roadmaps.
  • Collaborate with external stakeholders to address queries and remove project impediments.
  • Develop solutions through teamwork and conduct cost-benefit analyses to support proposed initiatives.
  • Coordinate implementation strategies to ensure minimal disruption to departmental workflows.
  • Collaborate with management and team members to refine project approaches based on feedback.
  • Work closely with Operations teams to develop comprehensive business requirements and user stories.
  • Facilitate user acceptance testing to ensure project deliverables meet end-user needs.
  • Assess how changes will integrate into existing processes and determine necessary modifications.

Risk and Issue Management:

  • Identify and manage project risks, issues, and dependencies that may affect project constraints.

Communication:

  • Lead productive meetings with internal and external teams to drive project success.
  • Present project updates and communicate changes in scope, schedule, and risks to stakeholders.
  • Ensure documentation of meeting agendas and minutes is clear and shared promptly.

Project Closure:

  • Gather feedback from stakeholders post-project completion and document lessons learned.
  • Finalize project activities and archive relevant documentation.

Departmental Support:

  • Lead departmental support functions and mentor junior team members in project management practices.
  • Identify opportunities for enhancing project management skills within the team.

Qualifications:

  • A minimum of 6 years of experience in the financial services industry, preferably in a service-oriented operations environment.
  • Proven track record of successfully leading mid to large-scale projects.
  • Strong organizational skills and the ability to work independently.
  • Excellent communication skills, both verbal and written.
  • A bachelor's degree or equivalent experience; project management certification is preferred.

What Sets You Apart:

  • Familiarity with project management tools such as Smartsheet.
  • PMP certification.
  • Advanced degree in a relevant field.

At Pacific Life, we prioritize a diverse and inclusive workforce. We are committed to providing flexible benefits that cater to your needs, ensuring your health and well-being are supported from day one.

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity/Affirmative Action Employer. We welcome applications from qualified individuals with disabilities or disabled veterans.

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