Customer Experience Coordinator

2 days ago


Santa Rosa, California, United States T.J. Maxx Full time
Customer Experience Coordinator

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:
  • Train and mentor Associates on front-end principles to provide personalized customer experiences.
  • Coach Associates on promoting loyalty programs and ensuring seamless customer interactions.
  • Monitor and address customer concerns and issues promptly, maintaining a high level of customer satisfaction.
  • Collaborate with the team to ensure efficient task execution and daily activities.

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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