Service Coordinator
4 weeks ago
Hansel Automotive Group is seeking a highly skilled Service Coordinator to join our team in Santa Rosa.
Key Responsibilities:
- Provide exceptional customer service by greeting customers with a smile and answering phone calls in a timely manner.
- Manage service appointments, create follow-up calls, and assist in maintaining the service loaner fleet.
- Collaborate with the service team to ensure seamless customer experiences.
- Utilize computerized tracking systems to streamline processes and improve efficiency.
Requirements:
- Previous experience in a service or phone-related role within a dealership is highly valued.
- Multiple-line telephone experience and ability to manage high-stress calls are essential.
- Strong communication and interpersonal skills, with a focus on professionalism and reliability.
- Able to work well in a fast-paced environment and embody hospitality in every interaction.
Benefits and Perks:
- Competitive pay scale with opportunities for growth and advancement.
- Comprehensive benefits package, including medical, dental, vision, and 401-K.
- Flexible spending plans and employee discounts on vehicles, service, and parts.
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Social Services Coordinator
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Service Coordinator Position
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