Customer Service Advocate Lead

5 days ago


Charlottesville, Virginia, United States Craddock Sirius Insurance Full time
Key Responsibilities

We are looking for a skilled Insurance Policy Advisor to support our clients with their insurance needs.

  • Certificate Requests: Assist clients with certificate requests, ensuring timely and accurate processing.
  • Change Requests: Process change requests efficiently, while maintaining excellent communication with clients.
  • Billing Questions: Respond to client inquiries regarding billing and payment arrangements.
  • Audits: Conduct thorough audits of policies to ensure compliance and accuracy.

A competitive salary of $65,000 - $85,000 per year is available, based on experience and qualifications.

Bilingual skills are a plus, but not required. We can provide training and support to help you succeed in this role.



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