Clinical Support Program Manager

3 weeks ago


Marietta, Georgia, United States Tier4 Group Full time
Clinical/Peer Support Program Manager

Location: Marietta, GA - Hybrid

Type: Full-time, Permanent

Join a leading healthcare organization ranked by Fortune Magazine as a top place to work and enjoy excellent benefits like PTO, medical, wellness programs, and a matching 401K.

Role:

Manage a system-wide peer support program to enhance the well-being of the clinical workforce (physicians, nurses, etc.). Responsibilities include organizing training (e.g., Stress First Aid), managing peer support software, triaging support requests, and developing related policies and procedures. Additional duties involve collaborating with departments, overseeing program data, and presenting findings to stakeholders.

Key Duties:

  • Manage triage, pairing, and follow-ups for peer support
  • Develop policies and pathways for peer support
  • Collaborate with departments for effective triage and support
  • Design educational programs and provide training
  • Collect, analyze, and present data on program effectiveness
  • Travel to hospitals/clinics for training and support

Requirements:

  • Bachelor's or Master's in Nursing, RN license
  • 5+ years nursing experience, 3+ years in health education
  • Proficient in Word, Excel, and PowerPoint
  • Strong communication, critical thinking, and analytical skills
  • High emotional intelligence and discretion

Preferred:

  • Experience in population health, triaging, and data analysis.


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