Patient Care Associate
2 weeks ago
Join Our Team as a Healthcare Support Specialist
Are you a dedicated Healthcare Support Specialist seeking a role that offers significant opportunities for advancement and professional development? If you are committed to delivering exceptional patient care and desire a position that provides excellent benefits along with ample growth potential, we encourage you to consider this opportunity.
UPMC Life Changing Medicine is in search of a Healthcare Support Specialist to enhance our team.
Position Overview:
This role involves a variety of responsibilities that encompass both clinical and administrative functions. Candidates with prior experience in healthcare are preferred, but recent graduates and externs are also encouraged to apply.
Key Responsibilities:
- Collaborate with management to identify areas for enhancement in clinical and non-clinical operations, infection control protocols, and patient evaluations.
- Demonstrate accountability and proficiency in all designated practice tasks.
- Manage the acquisition of lab and imaging reports, hospital documentation, and referral details. Complete necessary forms and schedule patient appointments while verifying insurance and demographic information.
- Conduct phlebotomy, EKGs, and basic laboratory tests. Assist physicians during procedures and accurately document patient information in medical records.
- Facilitate regular meetings with staff to communicate procedural updates aimed at improving service quality and patient safety.
- Oversee workflow and delegate tasks to other clinical personnel.
- Act as the department's super user for electronic health record systems.
- Respond to incoming calls and provide essential information, including patient education as required.
- Support management in supervisory tasks and contribute to the development and implementation of departmental objectives and procedures. Mentor and train both new and existing staff members.
- Organize patient flow and assist patients as needed, including walking, transferring, and preparing for examinations.
- Ensure compliance with health regulations and maintain confidentiality regarding medical records and sensitive information.
- Prepare and manage patient charts, ensuring all information is accurately completed and filed. Maintain cleanliness and organization of exam rooms and medical equipment.
- Administer medications and vaccines under the supervision of a physician when appropriate.
- Comply with all relevant regulatory standards and UPMC policies.
Qualifications:
- A high school diploma or equivalent is required.
- Completion of a Medical Assistant Program or an equivalent healthcare program (LPN/RN/EMT) is preferred.
- Certification from recognized medical assisting organizations is a plus.
- A minimum of one year of patient care experience is required.
- Basic computer skills and familiarity with medical terminology are essential.
Licensure and Certifications:
- CPR certification is required within 30 days of hire.
- Basic Life Support (BLS) certification is preferred.
- Clearances as per regulatory requirements.
UPMC Life Changing Medicine is an Equal Opportunity Employer/Disability/Veteran
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