Tax Office Manager

3 weeks ago

Palm Springs, California, United States H&R Block Full time
Job Title: Multi-Unit Team Leader

At H&R Block, we're seeking a highly skilled and experienced Multi-Unit Team Leader to join our team. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office teams, driving business growth, and delivering exceptional client experiences.

About the Role:
  • Manage office staffing, operations, and logistics for multiple offices, working closely with Associate Team Leaders to ensure seamless execution.
  • Partner with the District General Manager to create and implement office-level growth plans, client growth targets, and local partnerships.
  • Assist in recruiting and interviewing candidates for tax office associate positions, ensuring the best talent is hired for the role.
  • Conduct timely performance reviews, address performance concerns, and work with the Associate Relations Center to resolve associate issues.
  • Lead daily team meetings, communicate essential information to tax office associates, and create associate work schedules across all offices.
  • Travel between offices as required, and may prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
Requirements:
  • People management experience, with a proven track record of growing and developing associates.
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment with minimal supervision.
  • Strong interpersonal and communication skills, with a customer-centric mindset that seeks to understand and exceed client needs.
  • Computer proficiency with the ability to use MS Office.
  • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience.
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
About H&R Block:

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

We offer a range of benefits, including medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan. We also provide opportunities for professional growth and development, as well as a supportive and inclusive work environment.

Join our team and be part of a company that values diversity, inclusion, and community involvement. Apply now to become a Multi-Unit Team Leader at H&R Block

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