Front Desk Coordinator

3 weeks ago

Corpus Christi, Texas, United States AtWork Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at AtWork Group. As the first point of contact for patients and visitors, you will provide a welcoming and professional atmosphere, ensuring a smooth and efficient experience for all.

Key Responsibilities:
  • Greet and Check In Patients: Welcome patients in a friendly and professional manner, ensuring a positive first impression.
  • Schedule and Manage Appointments: Schedule, reschedule, and cancel appointments as needed, ensuring accurate and up-to-date records.
  • Answer Phone Calls and Respond to Inquiries: Respond to patient inquiries with accurate information, providing timely and helpful assistance.
  • Collect and Verify Patient Information: Collect and verify patient information, including insurance details and medical history, ensuring accuracy and confidentiality.
  • Process Patient Registrations and Payments: Process patient registrations, payments, and medical records, maintaining accurate and up-to-date records.
  • Maintain a Clean and Organized Reception Area: Ensure the reception area is clean, organized, and well-maintained, providing a welcoming environment for patients and visitors.
  • Coordinate with Medical Staff: Coordinate with medical staff to ensure smooth patient flow, ensuring timely and efficient care.
  • Handle Medical Correspondence and Documentation: Handle medical correspondence and documentation with confidentiality and accuracy, maintaining patient confidentiality.
  • Assist with Administrative Tasks: Assist with administrative tasks such as filing, faxing, and photocopying, ensuring efficient and accurate completion of tasks.

Requirements: To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also have a high level of accuracy and attention to detail, with the ability to maintain confidentiality and handle sensitive information.

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